Hotel Casa Canabal by Faranda Boutique

4.31 reviews
Getsemaní, Calle Tripita y Media, Cartagena, Cartagena

About This Hotel

«Hotel Casa Canabal by Faranda Boutique» is located in Cartagena. This boutique hotel is located in walking distance from the city center. Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. If you can’t live without coffee, drop by the cafe. Want to be always on-line? Wi-Fi is available. The beauty and wellness services: a massage room, a sauna, a solarium, a spa center and a doctor. Tourists who can’t live without swimming will appreciate a pool and an outdoor pool. For business meetings, there is a conference hall. To book an excursion, consult the tour assistance desk of the boutique hotel. The staff of the boutique hotel will order a transfer for you. Additional services that the boutique hotel offers to its guests: a laundry, ironing, car rental, a safe-deposit box and a concierge. The staff of the boutique hotel will be happy to talk to you in English and Spanish. The room is warmly decorated and has everything you need to have a rest after a long eventful day. There is a shower, a TV and a mini-bar. The room equipment depends on its category.

Amenities

  • 一般
  • 空调
  • 货币兑换
  • 禁烟酒店
  • 保安
  • 票务协助
  • 花园
  • 露台
  • 前台
  • 客房
  • 新娘客房
  • 禁烟客房
  • 客房送餐服务
  • 家庭间
  • 贵宾室设施
  • 有线电视
  • 电视
  • 迷你吧
  • 吹风机
  • 淋浴/浴缸
  • 淋浴
  • 床单
  • 卫浴用品
  • 无障碍设施
  • 无障碍设施
  • 服务和设施
  • 熨烫
  • 行李寄存
  • 洗衣
  • 保险箱
  • 礼宾服务
  • 行李寄存
  • 叫醒服务
  • 电话
  • 熨斗
  • 餐点
  • 酒吧
  • 为宾客提供咖啡/香茗
  • 节食菜单(应要求提供)
  • 早餐
  • 客房内早餐
  • 咖啡馆
  • 餐厅
  • 小吃吧
  • 网络
  • 免费无线网络
  • 接送
  • 租车
  • 接送机
  • 接送服务
  • 精通的语言
  • 西班牙语
  • 英语
  • 葡萄牙语
  • 游客服务
  • 旅游协助
  • 娱乐
  • 免费自行车租赁
  • 自行车租赁
  • 日光浴露台
  • 泳池和海滩
  • 游泳池
  • 室外泳池
  • 海滩/泳池毛巾
  • 邻近海滩
  • 商务
  • 活动设施
  • 复印和打印机
  • 会议厅
  • 运动
  • 骑自行车
  • 美容与康体
  • 医生
  • 日光浴室
  • 按摩
  • 美容服务
  • 桑拿
  • 水疗中心
  • 急救箱
  • 儿童
  • 保姆和儿童看护
  • 家庭/儿童友好
  • 宠物
  • 不允许携带宠物
  • 健康和安全措施
  • 由员工控制温度
  • 员工个人防护装备
  • 其他去污措施
  • 宾客自行控制温度
  • 宾客个人防护装备
  • 非接触式入住和/或退房
  • 其他新冠措施

Guest Reviews

Alexandre Germain Georges
4.3/10

Casa Canabal has an acceptable location and an appealing exterior, but my stay was a truly awful experience due to unfair fees and lack of support from management. I booked for one person, yet was charged an additional 200,000 COP each night for having a guest, even though the rate on multiple booking platforms showed no difference between one or two guests. After paying twice, I had to argue with staff just to avoid further unjustified charges, leaving me feeling more like a target than a valued guest. On the first night, I was also harassed at 4 a.m. with repeated WhatsApp calls, demanding my guest’s ID hours after she was allowed entry. This could easily have been addressed up front rather than disturbing me in the middle of the night. The room itself was disappointing: it has no real window, only a fixed blind that half-opens, so I couldn’t get fresh air or adjust for privacy. This let in all the street noise and sounds from the hallways, making it nearly impossible to get any rest. Adding to this, I have followed up four times regarding these issues, and the hotel has not responded to my claims. Casa Canabal may look beautiful, but my experience was far from it. I’ll be contacting my booking platform about these unfair practices. Avoid this hotel if you’re looking for transparency, comfort, or reliable customer service.

Location

Cartagena