The St. Regis Moscow Nikolskaya Hotel
About This Hotel
Dreaming about a first-class hotel? Welcome to hotel «The St. Regis Moscow Nikolskaya Hotel» is located in Moscow. This hotel is located in walking distance from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Lubyanka, Polytechnical Museum and Bolshoi Theatre. Spend an evening in a nice atmosphere of the bar. You can stop by the restaurant. Want to be always on-line? Wi-Fi is available. If you travel by car, you can park in a paid parking zone. The beauty and wellness services: a massage room, a sauna, a steam bath, a spa center, a bathhouse and a hamam. Sports fans are going to love a fitness center and a gym. Tourists who can’t live without swimming will appreciate a pool and an indoor pool. For business meetings, there is a conference hall. You can take your pet with you for the journey. Pets are allowed for an additional cost. For the free movement around the city, the hotel offers a transfer for you. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, an ATM, private check-in and check-out, ironing, press, car rental and a concierge. The staff of the hotel will be happy to talk to you in English and Russian. The room is warmly decorated and has everything you need to have a rest after a long eventful day. There is a TV and a mini-bar. Please note that the listed services may not be available in all the rooms.
Amenities
- 一般
- 自动取款机
- 空调
- 24 小时前台
- 电梯
- 货币兑换
- 禁烟酒店
- 暖气
- 保安
- 报纸
- 快速办理入住/退房
- 提早入住
- 延迟退房
- 私人入住/退房
- 门房
- 灭火器
- 天井
- 所有空间均禁烟（公共和私人）
- 客房
- 新娘客房
- 防过敏客房
- 禁烟客房
- 客房送餐服务
- 压裤器
- 贵宾室设施
- 电视
- 迷你吧
- 保险箱（客房内）
- 卫浴用品
- 无障碍设施
- 无障碍设施
- 服务和设施
- 熨烫
- 洗衣
- 礼宾服务
- 干洗
- 擦鞋
- 行李寄存
- 电话
- 餐点
- 酒吧
- 为宾客提供咖啡/香茗
- 节食菜单（应要求提供）
- 早餐
- 客房内早餐
- 餐厅
- 外带午餐
- 网络
- 免费无线网络
- 免费网络
- 接送
- 班车
- 租车
- 接送机
- 精通的语言
- 俄语
- 英语
- 娱乐
- 适合举办活动
- 泊车
- 附近泊车
- 泳池和海滩
- 游泳池
- 室内泳池
- 海滩/泳池毛巾
- 商务
- 商务中心
- 活动设施
- 复印和打印机
- 会议厅
- 运动
- 健身设施
- 健身房
- 美容与康体
- 浴缸
- 按摩
- 蒸汽室
- 桑拿
- 水疗中心
- 土耳其浴
- 宠物
- 允许携带宠物
- 健康和安全措施
- 其他去污措施
- 宾客个人防护装备
Guest Reviews
+ Nice hotel I will visit again
− Night time Saturday very noisy from street side
+ Extremely friendly and helpful staff
− -
+ Location
− Cleanliness
+ Beautiful hotel, spa, sauna, steam room, pool. Love the hotel looks in general. Good food in room service.
− Cleaning staff maybe the worst I had in a luxury hotel. Didn’t arrange anything, there was some cheese from room service that they left for 6 days which was extremely visible on the desk (I left it there just to see how long they will take, they never took it until I directly) they just made the bed. One day Left the cleaning sign on, left for 6 hours, came back and they just turn the sign off and didnt clean or make bed.
+ Location, size of bedroom , very clean hotel
− I extended the check out till 6 pm , I called the reception they informed me that i need to pay 17000 RUB but when i want to reception they told me 20000 RUB , I told them that we agreed to pay 17000 only , the receptionist told me that i called room service not reception but i am sure i called the reception and he didn’t give me the receipt..
+ The location only
− 1-No isolation at all 2-Cleaning so bad 3-For the reception staff at the hotel, they were very bad and unprofessional. They even mocked the customers. I asked to speak to the manager, but they brought one of their friends instead.
+ Location was perfect near by red square Room was good , comfortable bed , warm room
− Hotel in general was good , price could be better ( lower ) and flexibility for late check out if there is a chance (they ask me for 2000 rub for late check out ! , my check in was at 23:00 )
+ The reception and reservation was really helpful and very welcoming, the hotel was clean and spacious.
− -
+ Everything is nice when compared with close hotels
+ The location and the outstanding people at the concierge and reception who always gave us more than what we expected, especially the housekeepers who were really helpful and available for us
− I believe dining at ground level restaurant could be improved to 5 star level.. one waiter serving all tables will definitely not be able to provide good service also the food quality can be improved..
+ they were so welcoming and upgraded our room before they know we are in honeymoon, and surprised us with little gift.
− -
+ Location Room size
− Service could be improved, housekeeping as well , took longer time
+ Clean rooms and very friendly staff
− Nothing
+ They exchanged the money at hotel. The trolley boy.
− The first two nights was so bad because there aren’t have a hot water in suits at all. And they fixed so many times but still not working. We decided to leave the hotel or change to another suite & then they changed our suite but it’s was smaller than our suite & they don’t change the price we paid same the bigger suite price. They need to be more professional with customer service It “should be compensation, not just changing the wing to a smaller one and paying the same price” the problem takes 2 nights and the weather In Moscow was very cold. Also, the room cleaning they don’t change the towels every times just the same we use all nights!!! Also if we ask more water bottles we should paying for it. In the end, we recommend only the location.
+ الساحه الحمراء والكرملين والمول واسعه ونظيفه ويوجد في الحمام شطاف نظيفه وجميل ممتازه
− لايوجد
+ City Center
+ Perfect location Everything was perfect Big room size Thank you to the staff team at the desk they were very professional Thank you ostrovok made the booking very fast and easy
+ Perfect location Very good size room Very fast check in And mr ahmed at the Reception desk was very professional
+ Excellent location very near to the center and many land marks around for example: GUM mall. The food was delicious as we ordered breakfast and dinner and the service also was good.
− Room cleaning & tidying was not that good.
+ The location is in the city center, close to the Red Square excellent service The bed is very comfortable and the room is clean The hotel is very clean and so is the room The staff is very helpful
− nothing
+ In the city center close to red Square Very helpful staff
Location
莫斯科