The St. Regis Moscow Nikolskaya Hotel
호텔 소개
멋진 분위기의 바에서 저녁 시간을 보내 보세요. 레스토랑에 들러 보세요. 항상 인터넷을 사용하고 싶으신가요? Wi-Fi가 이용 가능하답니다. 차로 여행하신다면 유료 주차장에 주차하실 수 있습니다. 뷰티 및 웰니스 서비스로 마사지 룸, 사우나, 증기탕, 스파 센터, 목욕탕 및 함맘이(가) 준비되어 있습니다. 스포츠 팬은 피트니스 센터 및 체육관을(를) 즐기실 수 있습니다. 수영을 꼭 해야만 하는 여행객이라면 수영장 and 실내 수영장을(를) 즐겨 보세요. 비즈니스 미팅이 있다면 컨퍼런스 홀을 이용해 보세요. 반려동물과 함께 여행을 떠나세요. 추가 비용으로 동반 입장하실 수 있답니다. 편리한 시내 여행을 위해, 호텔에서 고객님께 교통편을 제공해 드립니다. 몸이 불편하신 고객님의 이동 편의성을 위해 고층까지 운행하는 엘리베이터가 준비되어 있습니다. 호텔 고객님이라면 기타 다양한 서비스를 이용하실 수 있답니다. 가령, 세탁, 드라이클리닝, ATM, 전용 체크인 및 체크아웃, 다림질, 렌터카 및 컨시어지와 같은 서비스가 준비되어 있습니다. 호텔의 직원은 고객 서비스를 위해영어 및 러시아어를 구사합니다. 이 객실은 따스하게 장식되어 있으며 긴 하루를 보낸 후 편안히 쉬실 수 있도록 모든 것이 준비되어 있습니다 TV 및 미니바이(가) 준비되어 있습니다. 모든 객실에서 목록상의 품목이 구비되어 있지 않을 수도 있으니 참고해 주시기 바랍니다.
편의시설
- 일반
- ATM
- 에어컨
- 24시간 리셉션
- 엘리베이터
- 환전
- 금연 호텔
- 난방
- 경비원
- 신문
- 신속 체크인/체크아웃
- 얼리 체크인
- 레이트 체크아웃
- 전용 체크인/체크아웃
- 도어맨
- 소화기
- 파티오
- 전 구역 금연(공용 및 전용 구역 포함)
- 객실
- 브라이덜 스위트
- 항알레르기 객실
- 금연 객실
- 룸 서비스
- 바지 다림질 서비스
- VIP 룸 어메니티
- TV
- 미니바
- 금고(객실 내)
- 화장실
- 장애인용
- 장애인용 설비
- 서비스 및 어메니티
- 다림질
- 세탁실
- 컨시어지 서비스
- 드라이클리닝
- 구두닦이
- 여행 가방 보관소
- 전화기
- 식사
- 바
- 고객용 커피/차
- 다이어트 메뉴(요청 시 제공)
- 조식
- 룸 서비스 조식
- 레스토랑
- 점심 도시락
- 인터넷
- 무료 Wi-Fi
- 무료 인터넷
- 픽업
- 셔틀
- 렌터카
- 공항 교통편
- 사용 언어
- 러시아어
- 영어
- 오락
- 이벤트 주최 가능
- 주차
- 인근 주차장
- 수영장 및 해변
- 수영장
- 실내 수영장
- 해변/수영장 타월
- 비즈니스
- 비즈니스 센터
- 이벤트 시설
- 팩스 및 복사기
- 컨퍼런스 홀
- 스포츠
- 피트니스 시설
- 체육관
- 뷰티 및 웰빙
- 욕실
- 마사지
- 증기방
- 사우나
- 스파
- 함맘
- 반려동물
- 반려동물 동반 가능
- 안전보건 조치
- 추가 방역 조치
- 고객용 개인 보호 장비
고객 리뷰
+ Nice hotel I will visit again
− Night time Saturday very noisy from street side
+ Extremely friendly and helpful staff
− -
+ Location
− Cleanliness
+ Beautiful hotel, spa, sauna, steam room, pool. Love the hotel looks in general. Good food in room service.
− Cleaning staff maybe the worst I had in a luxury hotel. Didn’t arrange anything, there was some cheese from room service that they left for 6 days which was extremely visible on the desk (I left it there just to see how long they will take, they never took it until I directly) they just made the bed. One day Left the cleaning sign on, left for 6 hours, came back and they just turn the sign off and didnt clean or make bed.
+ Location, size of bedroom , very clean hotel
− I extended the check out till 6 pm , I called the reception they informed me that i need to pay 17000 RUB but when i want to reception they told me 20000 RUB , I told them that we agreed to pay 17000 only , the receptionist told me that i called room service not reception but i am sure i called the reception and he didn’t give me the receipt..
+ The location only
− 1-No isolation at all 2-Cleaning so bad 3-For the reception staff at the hotel, they were very bad and unprofessional. They even mocked the customers. I asked to speak to the manager, but they brought one of their friends instead.
+ Location was perfect near by red square Room was good , comfortable bed , warm room
− Hotel in general was good , price could be better ( lower ) and flexibility for late check out if there is a chance (they ask me for 2000 rub for late check out ! , my check in was at 23:00 )
+ The reception and reservation was really helpful and very welcoming, the hotel was clean and spacious.
− -
+ Everything is nice when compared with close hotels
+ The location and the outstanding people at the concierge and reception who always gave us more than what we expected, especially the housekeepers who were really helpful and available for us
− I believe dining at ground level restaurant could be improved to 5 star level.. one waiter serving all tables will definitely not be able to provide good service also the food quality can be improved..
+ they were so welcoming and upgraded our room before they know we are in honeymoon, and surprised us with little gift.
− -
+ Location Room size
− Service could be improved, housekeeping as well , took longer time
+ Clean rooms and very friendly staff
− Nothing
+ They exchanged the money at hotel. The trolley boy.
− The first two nights was so bad because there aren’t have a hot water in suits at all. And they fixed so many times but still not working. We decided to leave the hotel or change to another suite & then they changed our suite but it’s was smaller than our suite & they don’t change the price we paid same the bigger suite price. They need to be more professional with customer service It “should be compensation, not just changing the wing to a smaller one and paying the same price” the problem takes 2 nights and the weather In Moscow was very cold. Also, the room cleaning they don’t change the towels every times just the same we use all nights!!! Also if we ask more water bottles we should paying for it. In the end, we recommend only the location.
+ الساحه الحمراء والكرملين والمول واسعه ونظيفه ويوجد في الحمام شطاف نظيفه وجميل ممتازه
− لايوجد
+ City Center
+ Perfect location Everything was perfect Big room size Thank you to the staff team at the desk they were very professional Thank you ostrovok made the booking very fast and easy
+ Perfect location Very good size room Very fast check in And mr ahmed at the Reception desk was very professional
+ Excellent location very near to the center and many land marks around for example: GUM mall. The food was delicious as we ordered breakfast and dinner and the service also was good.
− Room cleaning & tidying was not that good.
+ The location is in the city center, close to the Red Square excellent service The bed is very comfortable and the room is clean The hotel is very clean and so is the room The staff is very helpful
− nothing
+ In the city center close to red Square Very helpful staff
위치
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