Novotel Moskva Kievskaya Hotel

+ Reception stuff were nice and supportive; location is perfect!

− Bathroom light was weak; bathroom privacy; no conditioner; changing bed’s sheets were not regular; parking is expensive

+ NOVOTEL is once again offering its own breakfast and it's a real step up. The quality is excellent, and thankfully, it’s no longer the basic IBIS-style canteen breakfast we've had in the past. A much more pleasant atmosphere, and definitely a better start to the day!

− NOVOTEL no longer offers its own breakfast service, which used to be very good. Now, guests are required to have breakfast at the neighboring IBIS hotel, in a rather unimpressive canteen-like atmosphere. This is unacceptable.

+ Excellent hotel and location. Very clean and attentive staff. The lobby is very big and beautiful.

− Nothing to dislike.

+ the hotel is near the exit of subway of Kievskaya. and there are many malls around the hotel the room was very conveninet, clean and comfortable. Wi-fi is really fast it's very clean

− nothing

+ Everything was just perfect. Worth the price Room was clean. It is nice that gym is available at the property. Though it is not big, it is nice to have a good workout while u are on vacation. Personnel is really nice and helpful

− -

+ just location

− almost all

+ Perfectly located near Kievskaya Metro Station and beside a large mall

− -

+ absolutely nothing to like

− terrible hotel with unprofessional staff. we booked 2 rooms one for me and one for my younger brother, they refused to let him stay in the room after 10 PM even though he was checked in as a guest. this was only resolved when escalated to zen hotels. we paid for breakfast but they shut it 2 minutes after we sat down, we were not even allowed to get coffee. to summarise the staff doesn't care at all about anything. absolutely terrible experience. definitely avoid!!! The rooms are tiny and look nothing like in the photos they don't even change bed linen daily even after telling them the worst staff ever encountered. No one is interested in helping or even doing their job. everything is straight away said NO to without even checking. even the manager doesn't care

+ the location it was very good neer to the train staion and metro it ws neer . thear is a big shopping mall and bank very near . the sweeming pool its nice

− -

+ Space, forniture

− Bar service