Hotel Casa Canabal by Faranda Boutique
About This Hotel
«Hotel Casa Canabal by Faranda Boutique» is located in Cartagena. This boutique hotel is located in walking distance from the city center. Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. If you can’t live without coffee, drop by the cafe. Want to be always on-line? Wi-Fi is available. The beauty and wellness services: a massage room, a sauna, a solarium, a spa center and a doctor. Tourists who can’t live without swimming will appreciate a pool and an outdoor pool. For business meetings, there is a conference hall. To book an excursion, consult the tour assistance desk of the boutique hotel. The staff of the boutique hotel will order a transfer for you. Additional services that the boutique hotel offers to its guests: a laundry, ironing, car rental, a safe-deposit box and a concierge. The staff of the boutique hotel will be happy to talk to you in English and Spanish. The room is warmly decorated and has everything you need to have a rest after a long eventful day. There is a shower, a TV and a mini-bar. The room equipment depends on its category.
Amenities
- General
- Air conditioning
- Currency exchange
- Smoke-free property
- Security guard
- Ticket assistance
- Garden
- Terrace
- Reception desk
- Rooms
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Linens
- Toiletries
- Accessibility
- Accessibility features
- Services and amenities
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Meals
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Internet
- Free Wi-Fi
- Transfer
- Car rental
- Airport transportation
- Transfer services
- Languages Spoken
- Spanish
- English
- Portuguese
- Tourist services
- Tour assistance
- Recreation
- Free bicycle rental
- Bike rental
- Sun Deck
- Pool and beach
- Swimming pool
- Outdoor pool
- Beach/pool towels
- Next to the beach
- Business
- Event facilities
- Fax and copy machine
- Conference Hall
- Sports
- Cycling
- Beauty and wellness
- Doctor
- Solarium
- Massage
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Kids
- Babysitting and childcare
- Family/Kid Friendly
- Pets
- Pets Not Allowed
- Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Guest Reviews
− Casa Canabal has an acceptable location and an appealing exterior, but my stay was a truly awful experience due to unfair fees and lack of support from management. I booked for one person, yet was charged an additional 200,000 COP each night for having a guest, even though the rate on multiple booking platforms showed no difference between one or two guests. After paying twice, I had to argue with staff just to avoid further unjustified charges, leaving me feeling more like a target than a valued guest. On the first night, I was also harassed at 4 a.m. with repeated WhatsApp calls, demanding my guest’s ID hours after she was allowed entry. This could easily have been addressed up front rather than disturbing me in the middle of the night. The room itself was disappointing: it has no real window, only a fixed blind that half-opens, so I couldn’t get fresh air or adjust for privacy. This let in all the street noise and sounds from the hallways, making it nearly impossible to get any rest. Adding to this, I have followed up four times regarding these issues, and the hotel has not responded to my claims. Casa Canabal may look beautiful, but my experience was far from it. I’ll be contacting my booking platform about these unfair practices. Avoid this hotel if you’re looking for transparency, comfort, or reliable customer service.
Location
Cartagena