Mercure Hotel Raphael Wien
About This Hotel
Want to take a rest and explore the city? Hotel «Mercure Hotel Raphael Wien» is located in Vienna. This hotel is located in 3 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Gumpendorfer Strasse, Leopold Museum and Nashmarkt. Spend an evening in a nice atmosphere of the bar. You can stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, you can park in a parking zone. Also, the following services are available for guests at the hotel: a sauna and a doctor. Guests who love doing sports will be able to enjoy a fitness center and a gym. You will find these entertainment amenities on the premises: a library. For participants of business meetings will be able to use a business center, a conference hall, event facilities. To book an excursion, consult the tour assistance desk of the hotel. If you want to make your journey even more comfortable, you can order a transfer. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry, dry cleaning, press, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English, German, Polish and Russian. In the room, for you, there is a shower and a TV. Please note that the listed services may not be available in all the rooms.
Amenities
- General
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Television in lobby
- Terrace
- Express check-out
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Outdoor furniture
- Rooms
- Non-smoking rooms
- Room service
- Fridge
- Smoke Detector
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Laptop safe
- Accessibility
- Accessibility features
- Services and amenities
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Meals
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Kettle
- Internet
- Free Wi-Fi
- Transfer
- Shuttle
- Airport transportation
- Languages Spoken
- German
- Russian
- English
- Multi-language staff
- Polish
- Tourist services
- Tour assistance
- Recreation
- Library
- Parking
- Parking
- Garage
- Business
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Sports
- Fitness facilities
- Gym
- Beauty and wellness
- Doctor
- Sauna
- First Aid Kit
- Kids
- Kids' TV Networks
- Health and Safety Measures
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Guest Reviews
+ Excellent hotel. Polite and friendly staff at the reception - my request for a quiet room was satisfied, I was not disturbed by any noise in the room, although we stayed at the hotel for the New Year holidays. The room fully corresponds to the description and photo, all plumbing and electronics are in working order. Breakfast was somewhat monotonous, but restaurant had a separate table with New Year's treats.
− The complaints are minor. Very small and cramped elevator. On the first day of our stay at the hotel, during breakfast, we sat down at a free table, but the waiter began to explain that this table was for large groups, not for couples. I asked where we could have a meal - all the small tables were occupied. The waiter gave up and left, and we stayed for breakfast. As I was leaving the restaurant, I noticed a small line of people waiting for free small tables, even though the large tables were not occupied. I understand that Austria is a country of rules =) But I want to remind the hotel management that the rules are good until the moment they turn into absurdity.
Location
Vienna