Novotel Moscow City Hotel
About This Hotel
Novotel Moscow City Hotel is located in Moscow, 5 km from the city center. The hotel is located in the Moscow City business district with observation decks and panoramic restaurants. Nearby there are three metro stations and the MCC, as well as a shopping center and the Rossiya National Center. The city center is within transport accessibility.
Amenities
- General
- ATM
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Early check-in
- Late check-out
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Upper floors accessible by elevator
- Rooms
- Room service
- TV
- Bathrobe
- Safe (in room)
- Accessibility
- Accessibility features
- Wheelchair access to restaurant
- Wheelchair access to bar
- Services and amenities
- Iron and board
- Laundry
- Dry-cleaning
- Luggage storage
- Telephone
- Iron
- Meals
- Bar
- Breakfast
- Breakfast in the room
- Restaurant
- Internet
- Free Wi-Fi
- Transfer
- Car rental
- Languages Spoken
- Russian
- English
- Recreation
- Suitable for Events
- Parking
- Parking
- Business
- Event facilities
- Conference Hall
- Sports
- Gym
- Beauty and wellness
- Sauna
- Hammam
- Pets
- Pets allowed
- Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
Guest Reviews
+ Location was good
− Reception desk workers they don’t respect customers, it feels like they’re paying for our stay especially guy called Daniella his actions were very rude!
+ The staff were pleasant, especially Varvara at the reception...many thanks.
− Useless Internet, the lobby was small and too busy with bad quality seating.
+ 1. Staff were polite and professional 2. Room was large enough 👌 3. House keepers were absolutely amazing and helpful 4. The most important things, the whole area around you is safe and 👍🏻
− 1. Reception smells egg every morning 2. There was a drank man, he start his music 🪈 all day and night and sometimes I woke up at 2:00 am cuz off the load noise of his 🪈. (It was out of the hotel hand since he was playing in public area) so, i highly recommend you to not ask for a city view. It is not worth it. 3. Windows have no sound proof.
+ Great stuff, location wonderful,
− All good
+ 1.Location is good because near metro and restaurant. 2.Service- Receptionists provided good service and process registration form without any charge. She help call taxi to go railway with good service mind.
− No
+ The Hotel is conveniently located in Moscow City business district, everything is in walking distance. Rooms are very clean, super friendly and helpful personnel. The only thing I didn’t like is the shower, it was not hot, the water was just above the room temperature. Overall it was a nice and pleasant stay.
+ The best location Very clean and comfortable room Perfect! Excellent service and super kind staff
− -
+ - Very good location if you have things to do in Moscow City, Expo center etc. - Close to metro stations, shopping mall, restaurants - Nice and polite staff - Good breakfast, big variety of meals
− - Rooms are outdated, need renovations - Shower is old, needs to be replaced - Wifi didn’t work
+ -
− Wifi
+ location is very nice
− the breakfast staff in the restaurant non friendly at all specially the egg section is so rude
+ close to mall
− staff of resturant specially breakfast not friendly and they shout to customers
+ Location
− The bed was broken, low quality bed sheets, long check-in, wifi did not work properly - have to move outside of hotel for calls.
+ breakfast, gym, convenient
− price, check in line, check in time, late room cleaning
+ Very good service and the staff is helpful Clean and contains all what you need Very clean Very good
− Nothing
+ The location and the breakfast
− Can not use credit card or pay by dollar. They asked me to pay before going to the room and i was very tired
Location
Moscow