Astrus Hotel
About This Hotel
Good choice if you’re looking forward to taking some rest at the hotel as much as to walking around the city. Hotel «Astrus Hotel» is located in Moscow. This hotel is located in 13 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Yugo-Zapadnaya, MSU Main Building and Gorky Park. Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. The hotel cafe is a nice place to have a snack. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, there’s a paid parking zone at the hotel. Also, the following services are available for guests at the hotel: a massage room, a sauna and a hamam. Guests who love doing sports will be able to enjoy a fitness center and a gym. You will find these entertainment amenities on the premises: a karaoke. Tourists who can’t live without swimming will appreciate an indoor pool. The tour assistance desk of the hotel will help you book an excursion. Pets are welcome here. They are allowed for an additional cost. Accessibility: there is an elevator/lift. There are other services available for the guests of the hotel. For example, a laundry, an ATM, ironing and press. The staff of the hotel will be happy to talk to you in English and Russian. Here’s what you’ll find in the room to have a rest after a long day: a TV and a bathrobe. Please note that the listed services may not be available in all the rooms.
Amenities
- General
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Television in lobby
- Early check-in
- Late check-out
- Pharmacy
- All Spaces Non-Smoking (public and private)
- Upper floors accessible by elevator
- Rooms
- Non-smoking rooms
- Room service
- Fridge
- Cable TV
- TV
- Bathrobe
- Safe (in room)
- Accessibility
- Accessibility features
- Wheelchair access to restaurant
- Services and amenities
- Iron and board
- Ironing
- Laundry
- Shoe shine
- Luggage storage
- Telephone
- Iron
- Meals
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Packed Lunches
- Internet
- Free Wi-Fi
- Languages Spoken
- Russian
- English
- Tourist services
- Tour assistance
- Recreation
- Billiards
- Karaoke
- Suitable for Events
- Parking
- Parking nearby
- Pool and beach
- Indoor Pool
- Business
- Business center
- Photocopy machines
- Event facilities
- Conference Hall
- Sports
- Fitness facilities
- Gym
- Beauty and wellness
- Massage
- Beauty services
- Sauna
- Hammam
- First Aid Kit
- Pets
- Pets allowed
Guest Reviews
+ Good location , good breakfast
− Front desk staff not very responsive
+ Hotel location was easy to find and the appearance was good.
− We thought it was a pleasant experience, but there was a lady at the front desk who was bad at the service and not helpful. The rooms hadn’t been cleaned everywhere and like sheets and bath. Very bad experience.
+ The elevators were very fast.
− The front desk staff was very indifferent. Was only lucky with checkin and checkout ladies. All others seemed to be extremely indifferent and not willing to help. Also, you should know that the room you pay for is not actually yours - you can have no visitor (even if that's your wife), or you should register your guest and ask to leave at 11pm. It is as if you were living at your aunt's house who always watches you and controls your actions. One good thing to say - the housekeeping supervisor, don't know her name unfortunately. The only helpful lady. In the morning before leaving the hotel I asked to clean the room twice at the reception and informed that in couple of hours I'll extremely need a clean room, as my roommate was to come after a surgery and needed rest in a clean room. As you could guess, 30 mins before returning the room was not ready. Good I called the hotel asked again they told me it is in the queue (very rude and with kind of "there are rules" and you are a little person to tell us how to work intonation). And the housekeeping supervisor was the only one who understood the situation about the surgery and was willing to help. Thank you to her! Another stupid situation happened when I ordered a delivery - when the delivery arrived I was in the hospital, and asked the courier to leave the package at the reception under my name and room number...and you know what - they said you cannot leave anything for the guest... I was just very disappointed, and had to pay the courier extra ,so that he drove the extra miles to the hospital. And when I came back to the hotel and asked for some explanation, they just refused to accept that situation ever happened- so I should just accept that I'm a liar or just had a bad dream and it was not reality. This is unacceptable, don't work with people! Overall, a bad experience. Hotel should be a place where one can relax and feel comfortable, but never being controlled by indifferent staff and rules.
Location
Moscow