Hyatt Regency Moscow Petrovsky Park Hotel

+ Specious, clean, and comfortable room. Helpful staff

− -

+ Amazing staff They were very kind Wonderful hotel

− Nothing to dislike

+ -

− Unfortunately we had a lot of stolen things from the room: 1- money/from the safe 2- baby jacket 3- baby inner 4- baby soap 5- scarfs Be carful if your things as they will be stolen from your room/safe

+ Location is nice.

− WiFi not the best however everywhere in Russia is slow

+ The staff at the reception desk on the 1st floor and the fitness desk on the 4th floor were very kind and professional. Blonde Anna was very friendly and gave me a good first impression of the hotel when I checked in, Dark-haired Anna was very good at English and there was no problem in communication at all, When there was a small problem in the room(the shower was broken), the feedback from the reception desk, ''handsome bearded male staff'' was quick and accurate. Security guard in front gate made me feel this hotel is safe. The other staff i did not mentioned were all kind as well. I really appreciate.

− I stayed 1week, but the housekeeping team missed one thing almost every day, except 1day,, 14th Jan, 2025. This day everything was perfect, so i want to say thank you to staff who cleaned room 619 that day. But the other days,,, One day they forgot to put out towels, the other day forgot to empty the used capsules in the coffee machine, and another day they forgot to refill the toilet paper, or they forgot to refill the tissues. I thought they were blatantly asking for a tip, so one day I gave someone a thousand rubles and asked them to do the cleaning well, but exact that day they missed one thing again, so it seems like it wasn't intentional. Ofcourse the staff could be inexperienced, but definetely it seems like management and supervision procedures need to be strengthened. Still everyone was kind and maintained smiling face.

+ The service was very good

+ Breakfast was great, rooms were nice and luxurious

− Not many things to do around the hotel.

+ Helpful reception, super clean , 10min from red square but its nice , i booked for me and my wife , I was with my 2 children they welcomed them for free for room and breakfast. Amazing hotel

− Nothing

+ Every things

− Location is quite far from the city center , may provide free transportation to the city

+ Location near to the metro and there a public park in front of the hotel.

− They didn’t clean the room good!! And when i asked for check out at least at 1:00pm they said no! Even when I said I have a flight at 11:00pm.

+ Location is good as it's located near to Dinamo metro station which is 9 min to the city center. Rooms are so clean, and the hotel is new. The shape of the rooms is modern. Fast in cleaning From the begging of the hotel, you can see experts, polite and humble staff in the reception, also they knew English very well. I never purchased water while staying in Moscow, whenever I want, they will bring for me bottles of water free of charge. My flight was 11:30 pm, They gave me late checkout till 2:00 pm and they stored my luggage in the storeroom with my number on it which is excellent service.

+ Large and nice rooms Friendly and helpfull staff

− Nothing

+ Breakfast is amazing, beds are comfortable and rooms and bathrooms are spacious. Definitely will stay there again!

− Everything was fine!

+ Beautiful and clean hotel rooms. Helpful and pleasant staff. There are markets nearby. Opposite the hotel is a beautiful park. I liked the level of safety in Moscow. I will visit it again in the future.

− Tourist areas are relatively far from the hotel, 15 minutes

+ The hotel was perfect from the service and the staff was so friendly

− It is too far from the red square

+ I like everything

− The food have some issues when we arrive they have a pizza menu but after that they remove it Also we you order repeat your order many time because they will bring a wrongly order to you

+ Hi , it’s a little bet far It’s good from every thing V good Everything is good and the staff are v helpful

− Nothing

+ Lobby rooms and public areas all were clean Top service by all hotels personal

− Bed mattres too soft, room carpet floor is outdated and if open window there is loud road noise even from park view rooms

+ Next to metro Dinamo from where you can easily travel anywhere. Breakfast was excellent quality and a very rich choice Very comfortable bed. Spacious shower. Friendly and efficient

− Cannot think of anything.